Joseph Palmeri of Tulsa
is a professional and board-certified Anesthesiologist, as well as a respected
member of the medical community. As a medical professional, he understands the
importance of creating a better quality experience for his patients, and
strives to enhance the overall patient experience at every opportunity.
Below, Joseph Palmeri of Tulsa
shares some advice on how to create and maintain a better service experience
for all patients.
Be Passionate
About Your Work
It’s important, says Joseph Palmeri of Tulsa, to have a vested and enthusiastic
interest in the work you do and the care you provide. Passion for one’s work,
particularly in the medical field, tends to shine through in the quality of
care you provide. Treating your position as a mere job, he says, is just as
evident, and can hurt the quality of your service.
Empathize With
Your Patients
Make every effort, says Joseph Palmeri of Tulsa,
to identify with the feelings and needs of each individual patient. Always try
to put yourself in the patient’s shoes, and to see their problems through their
eyes first. Empathy, he argues, helps you better address and react to patient
concerns, and to more effectively provide caring and personalized treatment.
Be Compassionate
Always ask questions and show that you genuinely care, says Joseph
Palmeri of Tulsa.
Establish a relationship with your patients built on a foundation of trust.
This tends to evoke more straightforward responses from your patients, and can
help to drastically enhance their experience.
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